How to send more than one tech or a helper
Put a crew on a job, each with their own hours, and add helpers who don't use the app.
More than one tech
When you create or edit a ticket, check each tech's name. The first one is the lead. Each tech sees the job in My tickets and tracks their own travel and work time.
On the Schedule, a shared job shows on each tech's row, with each person's own hours.
Helpers without a login
Some crew members don't need the app, like a helper for one day.
- Add them on the Team page and check Helper (no app login).
- Add them to the job's crew so everyone can see who's working that day.
- For Big Jobs, add their hours on the visit so labor cost and profit are correct.
Note: Each person's cost per hour (set on the Team page) is used for job profit. Only owners and partners see it.
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