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How to create an Alarm.com account for a client

Set up a new customer's Alarm.com account from their JobBills client page.

Who can do this: Owners and managers (Alarm.com dealers)Updated Oct 25, 2026
  1. Open the client's page and go to the Alarm.com section. Press Create Alarm.com account.
  2. Account type: choose Security system (a panel with a cellular module).
  3. Customer info: it's filled in from the client record. Check the name, email, phone and installation address (at least a street and ZIP). Pick the Property type.
  4. Panel: pick the panel, for example Qolsys IQ Panel 4, and enter the module's IMEI or serial number. JobBills checks it with Alarm.com and shows the cellular coverage at the address.
  5. Central station: enter the 4-digit central station account number if you forward signals.
  6. Package and add-ons: pick the service package and any add-ons, like video, energy, garage control or water management.
  7. Choose a login name for the customer, then create the account.

The new account gets the next customer number above your highest one, and it's linked to the client.

Tip: Check the IMEI before you go to the install. See Check an IMEI.
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