How to check an IMEI before an install

Make sure a cellular module can be activated, and check coverage at the address.

1. Open Check IMEI from the menu. It shows once Alarm.com is connected.
2. Enter the 15-digit IMEI or the modem serial number. It's printed on the cellular module or panel label, usually under a barcode. On a phone, press Scan barcode with camera.
3. Add the ZIP code to also check cellular coverage.
4. Press check.

You'll see one of these:

• Available to activate: the modem can be used for a new account.
• Cannot be activated: for example, it's already assigned to another account.
• Coverage: Full coverage, Mostly covered, Partial coverage or No cellular coverage at that ZIP.